FAQ

OUR HOURS ARE MON-THURSDAY 8H30-16H00 AND FRIDAYS 8H30-15H00 

PLEASE NOTE WE DO NOT ALLOW WALK INS. 


1. Where do we deliver?

We deliver nationwide.

2. Is there free delivery?
Free delivery for orders over R1500 for local deliveries within 50km of the Cape Town Metropolitan area ONLY and this only applies for orders up to 10kg. Please Note: Any orders over 10kg may incur a courier cost due to the weight of the order.

3. How much is delivery within 50km of the Cape Town Metropole area?
For orders up to 10kg only, delivery fee is R90 inclusive vat. Please Note: Any orders over 10kg may incur a courier cost due to the weight of the order.

4. How much is delivery out of Cape Town Metropole area?
For orders up to 14kg only, delivery fee is R165 inclusive vat. Orders from 15kg up to 24kg is R230.

DELIVERIES TO REMOTE PLOTS/FARMS:

Deliveries up to 14kg (R165) to Remote plots/Farms (R240 Surcharge) - R405
Deliveries for 15kg - 24kg (R230) to Remote plots/Farms (R240 Surcharge) - R470

PLEASE NOTE: THIS APPLIES TO ORDERS LOCAL AND NATIONWIDE - IF YOUR ORDER IS OVER 10KG YOU MAY INCUR HIGHER COURIER CHARGES DUE TO WEIGHT.

5. Can I collect my order?

Select local pickup on checkout and ensure proof of payment has been sent before collection. You will be notified when your order is ready for collection.

OUR HOURS ARE MON-THURSDAY 8H30-16H00 AND FRIDAYS 8H30-15H00 

PLEASE NOTE WE DO NOT ALLOW WALK INS. 

6. What is the lead time?
Expected delivery is within 2-5 working days. Longer lead time for specific products that will be indicated in product description
Longer lead time depending on if you are in an outlying area.

7. Do we sell any products that contain CBD?

Yes, you will find it under 'Hot Beverages'. We sell Medspresso CBD Coffee (2 ranges), Hot Chocolate and Rooibos Tea

What is CBD?

CBD, or cannabidiol, is a chemical compound from the cannabinoid family that naturally occurs in the cannabis plant. Scientists have isolated 108 different types of cannabinoids in cannabis. Medspresso products uses CBD with a broad spectrum of these cannabinoids, meaning that you will get all the amazing benefits of CBD in a single espresso shot.

Is CBD safe?

Yes 100%.

Does CBD make you high?

No. THC is the psychoactive component that gets you high.

CBD does not get you high.

How much can I take?

The recommended daily allowance is 20 mg per person per day.

EXPERIENCE THE POWER OF CBD FOR YOURSELF.

  • Aids in Pain Relief
  • Aids Memory
  • Stabilises Mood
  • Increases Appetite
  • Relieves Stress
  • Aids with Sleep
  • Increased Metabolism
  • Improves Immune Functions

8. How can I make payment for my order?

You can pay via Zapper, Snapscan, Credit Card, Payfast


If you have any further inquiries please contact us at hello@cncproducts.co.za